OneOneLiveOneOneLive

Privacy Policy

Effective Date: March 11, 2026

Backline Partners, LLC ("Company," "we," "us," or "our") operates the OneOneLive platform at https://www.oneonelive.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

  • Account Information: When you register, we collect your name, email address, password, and user type (e.g., artist, venue, company, industry professional).
  • Profile Information: You may provide additional details such as your biography, location (city, state), phone number, website, social media links, profile photo, and professional affiliations.
  • Content You Post: Posts, comments, messages, photos, media files, documents (including offer templates and contracts), and other content you share through the Service.
  • Opportunity & Gig Information: Details about opportunities you create or apply to, including venue, dates, compensation, arrangements, genres, and related communications.
  • Communications: Messages you send and receive through the platform, connection requests, and notifications preferences.
  • Network Submissions: Information submitted when recommending new talent, venues, companies, or people to the network.

Information Collected Automatically

  • Usage Data: We collect information about how you interact with the Service, including pages visited, features used, links clicked, and timestamps.
  • Device Information: Browser type and version, operating system, device type, screen resolution, and language preferences.
  • Log Data: IP address, access times, referring URLs, and error logs.
  • Cookies & Similar Technologies: We use cookies and similar technologies as described in our Cookie Policy.

Information from Third Parties

  • Publicly Available Information: When you or an administrator submits a profile for a new network member, we may collect publicly available information from websites and social media profiles to enrich the profile.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Create and manage your account, authenticate your identity, and maintain platform security.
  • Display your profile to other users for professional networking purposes.
  • Facilitate connections, messaging, and communications between users.
  • Enable the posting, discovery, and management of opportunities and gig listings.
  • Process and deliver offer documents, contracts, and templates.
  • Send you service-related emails and notifications, such as account verification, connection requests, gig offers, and application updates.
  • Aggregate and display industry news and content relevant to the platform.
  • Analyze usage patterns to improve the user experience and develop new features.
  • Enforce our Terms of Service and protect against fraud, abuse, or unauthorized access.

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Users: Your profile information, posts, and activity are visible to other users of the Service as part of the professional networking functionality. Opportunity listings and applications are shared with relevant parties.
  • Service Providers: We share information with third-party providers that help us operate the Service, including Supabase (database hosting and authentication), Resend (email delivery), and cloud infrastructure providers. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or enforceable governmental request.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

4. Data Storage & Security

Your data is stored using Supabase, a secure, cloud-based database platform. Supabase provides row-level security, encrypted connections, and secure authentication. Files you upload (photos, documents, templates) are stored in Supabase Storage with appropriate access controls.

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate the Service, maintain your authentication session, and remember your preferences. For detailed information about our use of cookies, please refer to our Cookie Policy.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business purposes).
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Opt-Out: Opt out of certain communications by adjusting your notification settings or unsubscribing from emails.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal information within a reasonable period, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe that a child under 18 has provided us with personal information, please contact us.

9. International Users

The Service is operated from the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country. By using the Service, you consent to such transfer, storage, and processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Service and updating the effective date. Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Backline Partners, LLC
Denver, Colorado
https://www.oneonelive.com